Facility Security System Supervisor

Wood is currently recruiting for a Facility Security System Supervisor to join its Singapore business unit focusing on supporting the facility security infrastructure at field sites and camps for a major onshore brownfield project in Basra, Iraq.

This is a full-time onsite position in Basra, Iraq, with travel requirement.

Reports to: IT Manager
Rotation: 4x4 (4 weeks on and 4 weeks off)

The role

This is an exciting opportunity for an experienced Facility Security System Supervisor to join our Singapore Business Unit.

Our clients and projects

Designing the future. Transforming the world.

Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.

Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region.

What we can offer

• Meaningful and interesting projects delivered to high-profile clients and involving complex projects in Iraq
• Commitment to diversity and inclusion: we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
• Medical insurance: ensures inpatient and outpatient medical care is available should you require treatment
• Commitment to continued professional development: development plans that are tailored to your individual needs and interests
• Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession

Job purpose

Responsible for managing and supporting the facility security infrastructure at field sites and camps. The supervisor leads and supervises the support team and provides work direction and oversight to staff employees and contractors.

Facility security support team key responsibilities

• Manage all CCTVs, access control badge readers, Lenel OnGuard and network video recorder applications, thermal cameras and ground radars
• Plan and implement facility security solutions

Responsibilities

The Facility Security Support supervisor is responsible for the following:

• Provide technical support and troubleshoot issues for the multiple facility security locations and applications including Lenel Security Management System, Genetec, Gallagher, Traka, Vidsys, Visitor Management Systems, Bosch, etc.
• Provide hardware support and troubleshoot issues for multiple CCTV, badge reader, card management systems including Bosch, Lenel, Apex, etc.
• Involvement in all aspects of application and hardware support and project engagement activities including interfacing with clients, other company IT service providers, and the vendors
• Engage with key interfaces and clients
• Participate in forecasting and basic budget management skills

Qualifications

What makes you remarkable?

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.

Expected

Foundational supervisor skills

• Bachelor's degree (or equivalent experience) in an IT-related field (required)
• 3-5 years supervisory experience (preferred)
• Knowledge and experience in facility security services in an oil and gas upstream industry (preferred)
• Strong interpersonal and collaboration skills with teamwork orientation
• Excellent decision making, business judgement, influencing and negotiation skills
• Able to initiate change and to implement new processes with the ability to motivate and provide leadership
• Excellent analytical and comprehension of business needs, problem solving and troubleshooting skills
• High proficiency in spoken and written English
• Experience working with managed service providers (MSP) and global, diverse-culture teams (preferred)
• Arabic language skills will be an added advantage

Job specific skills

• IT facility security services experience (required)
• IT operations experience (required)
• Project management experience (preferred)
• Proficient in the ITIL framework and hands-on experience with ITIL processes
• Sound foundational knowledge of IT infrastructure systems, networks, telecoms and security systems
• Good knowledge of facility security services, including all related software and hardware