JOB DESCRIPTION / ROLE
Company description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job description
We are seeking a professional and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction throughout our hotel.
- Oversee and coordinate daily housekeeping operations, including room cleaning, public area maintenance, and laundry services
- Allocate work duties to team members and create efficient cleaning schedules
- Conduct routine inspections of all check-out rooms and spot checks of occupied rooms to maintain quality standards
- Manage inventory, stock control, and equipment maintenance
- Train and mentor housekeeping staff to ensure consistent performance and adherence to brand standards
- Implement and monitor health and safety protocols
- Address guest concerns promptly and professionally
- Collaborate with other departments to ensure smooth hotel operations
- Manage special cleaning projects and deep cleaning schedules
- Prepare and maintain accurate housekeeping records and reports
Qualifications
- Proven experience as a Housekeeping Supervisor in a hotel
- Demonstrated ability to lead and manage a team effectively
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Excellent communication and interpersonal skills
- Proficiency in using computer systems and Microsoft Office suite
- Knowledge of cleaning techniques, products, and equipment
- Understanding of health and safety regulations in the hospitality industry
- Ability to work flexible hours, including weekends and holidays
- Strong problem-solving skills and ability to make quick decisions
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
