JOB DESCRIPTION / ROLE
Company description
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain.
Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest.
Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
Job description
The F&B Supervisor plays a crucial role in supporting the F&B Operations Manager and Assistant F&B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.
- Provide essential administrative support to the F&B Operations Manager and Assistant F&B Manager.
- Attend and actively participate in daily Food & Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food & Beverage bi-weekly meetings and Christmas meetings.
- Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar & events.
- Draft and disseminate professional memorandums for the Food & Beverage Department to relevant departments.
- Respond promptly and professionally to all email inquiries from internal departments and external customers.
- Ensure the seamless operation of the department and maintain a consistent, high-quality service standard as established by management.
- Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food & Beverage outlets, banquet events & service teams as required.
- Immediately report any malpractice, irregularity, or discrepancy to the F&B Operations Manager.
- Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the department.
- Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the hotel.
- Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.
- Obtain final approval from the F&B Operations Manager for all Food & Beverage Department details prior to distribution.
- Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.
- Take full responsibility for the atmosphere in the Food & Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.
- Regularly present well-researched suggestions to management regarding improvements in general operations, cost control, and profitability.
- Establish and maintain professional contact with seminar and group organisers.
- Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.
Qualifications
- Bachelor's degree or diploma in hospitality management
- Minimum 2 years of relevant experience in a similar capacity
- Additional certification(s) in Food & Beverage will be an advantage
- Good communication skills
- Strong leadership and interpersonal skills
- Ability to work independently
- Flexibility to respond to a range of different work situations
Additional information
Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
