Sales Assistant

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do

• Store safety: Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness.
• Excellent customer service: Creates a positive first impression for the customer through an energetic attitude and by adhering to the dress code.
  Greets customers immediately upon entering the store with a smile and a sincere, non-business-like greeting.
  Provides customers with current, relevant information about the product.
  Sincerely thanks all customers for shopping as they exit the store and invites them back.
• Quality: Provides quality service in the fitting rooms, follows up with customers promptly, maintains cash wrap cleanliness, and attempts to add on to the sale.
• Administrative: Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required skills to be successful

• Extensive experience in sales, marketing, and operations, and working in the retail or brand management industry, specifically in fashion.
• Sound in-depth knowledge of the market, brand positioning, and trends.
• An understanding of the current economic situation, the impacts of potential threats, and competitors.

What equips you for the role

Minimum qualification and knowledge:

• Education: High school diploma or equivalent.
• Minimum experience: Minimum 2 years of retail sales experience.

Job-specific/technical skills required to complete the tasks:

• Good verbal communication skills.
• Some heavy lifting.
• Ability to stand for a minimum of 8 hours.
• Strong customer service.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you apply

Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.