Florist

Summary

The hotel florist is responsible for creating and maintaining high-quality floral arrangements throughout the property.

The role requires anticipating VIP and special-guest needs in collaboration with housekeeping, ordering and properly storing flowers and supplies, and keeping the flower work area clean.

The florist ensures that decor aligns with the hotel's standards by recommending designs to the Florist Manager and stepping in to handle ordering in their absence.

Beyond floral duties, the position entails adherence to hotel policies on fire safety, hygiene and health; punctuality and professional appearance; and maintaining positive relationships with colleagues across departments. Participation in staff meetings and trainings, supporting departmental trainers, and adapting to changes or additional tasks as assigned are also essential.

Qualifications

• Floral expertise: Proven experience in floral design, including arranging, handling and storing flowers. Ability to recommend decor themes and maintain the cleanliness of the workspace.
• Guest focus and anticipation: Strong customer-service orientation with the ability to anticipate needs of VIP and club guests.
• Operational skills: Familiarity with ordering and inventory management of flowers and supplies; ability to maintain consistent quality and adapt arrangements to various settings.
• Professionalism and hygiene: Consistently punctual and neatly presented, adhering to uniform standards and personal hygiene guidelines.
• Teamwork and communication: Effective collaboration with housekeeping and other departments; strong interpersonal skills to build rapport and work cross-functionally.
• Initiative and resourcefulness: Ability to prioritize tasks, solve problems quickly and creatively, adapt to changes, and produce results with minimal supervision.
• Commitment to standards: Willingness to uphold hotel policies and attend trainings, meetings, and contribute to departmental goals.