Technical Lead – SAP S/4HANA Application Maintenance

JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: IT - Software & Web Development
Company Industry: Shipping & Freight

Are you an experienced SAP professional who thrives on keeping systems stable, secure, and optimized?
We’re assisting one of our global technology partners in the UAE to find a Technical Lead – SAP S/4HANA Maintenance to join their team.

This is not a project management role — the focus is on technical support, maintenance, upgrades, and ensuring system reliability. The ideal candidate will have deep experience in SAP S/4HANA, application management, and continuous improvement of existing SAP environments.

Candidates based outside the UAE are welcome to apply, provided they can join within one month or immediately.

Key Responsibilities

• Oversee day-to-day support and maintenance of SAP S/4HANA applications across modules such as FI, CO, MM, SD, and HR.
• Manage incident resolution, change requests, performance optimization, and system monitoring.
• Collaborate with functional consultants and business users to ensure SAP systems align with operational needs.
• Coordinate system upgrades, patches, and transport management in collaboration with Basis and ABAP teams.
• Troubleshoot integration issues between SAP and non-SAP applications.
• Conduct root cause analysis, document recurring issues, and implement permanent fixes.
• Work closely with internal and external teams to ensure system stability, uptime, and security compliance.
• Mentor junior support engineers and promote SAP best practices.

Requirements:
To be considered for this role, you need to meet the following criteria:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 10+ years of hands-on experience in SAP support or technical maintenance roles.
• Strong experience with SAP S/4HANA, including system configuration, transport management, and troubleshooting.
• Proficiency in one or more core SAP modules (FI/CO, MM, SD, PP, HR).
• Experience in Application Management Services (AMS), incident management, and service-level-based support environments.
• Familiarity with SAP Basis operations, ABAP debugging, and integration using APIs, BAPIs, and IDOCs.
• Knowledge of SAP Solution Manager, Fiori, and cloud-hosted S/4HANA environments is a plus.
• Excellent analytical and communication skills, with the ability to lead small technical teams.

Key Skills

• SAP S/4HANA system support and monitoring
• Incident, change, and problem management
• ABAP debugging and technical analysis
• Integration troubleshooting (APIs, BAPIs, IDOCs)
• Transport management and system upgrades
• Stakeholder communication and team leadership

ABOUT THE COMPANY

About Us Helping professionals grow. Supporting businesses thrive.

Black Pearl is a HR consultancy and recruitment firm based in the UAE. We connect skilled professionals with leading organizations across the Gulf region, offering a personalized and thoughtful approach to hiring.

Our team specializes in recruiting for roles across key industries, including but not limited to: - Healthcare and Life Sciences - Engineering and Construction - Technology and Digital - Finance and Accounting - Hospitality and Retail - Government and Emiratization

Whether you’re searching for your next opportunity or looking to hire, we work closely with you to understand your goals and find the right fit.

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