Business Development Officer

Organisation unit purpose

Indirect sales channel manages third party sales for retail products through direct selling agent (DSA) channel partners and mortgage brokers.

Job purpose

The purpose of the job is to develop, nurture and maintain relationships with third party sales agencies and mortgage brokers to increase market penetration of Emirates NBD retail banking products namely credit cards, personal loans, mortgage and auto loans across UAE. The role holder would be the point of contact from Emirates NBD for sales planning and support, marketing promotions and activities, training and product or policy updates and processing of customer applications.

Job content

• Achievement of sales targets
• Effective relationship management with channel partners
• Sales planning and execution
• Improvement in new customer experience
• Minimum cases of frauds and mis-selling
• Improvement in sales productivity through adequate capability building

Specifications, knowledge and skills

Education: Graduate - diploma or certificate in sales, business development or banking

Experience:

• Experience in sales and business development, customer service or management information systems (MIS)
• Understanding of regional market and customers
• Knowledge of common banking products

Knowledge and skills:

• Retail products and services along with understanding of processes
• Management information systems and analytics
• Relationship management skills

Behavioral competencies

• Ability to articulate problems, analyze issues and recommend solutions
• Ability to lead people, build relationships and mentor junior staff members
• Strong communication and collaboration skills

About us

Meet the leading banking group in the region.

Emirates NBD, the leading banking group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the charter of incorporation of the National Bank of Dubai (NBD) which became the first national bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across corporate, retail, Islamic, investment, and private banking, global markets and treasury, asset management and brokerage operations throughout the region.