Head Nurse

Duties and responsibilities

Basic functions

Provides overall supervision and leadership for nurses in the paediatric ward.
Directs, organizes, and coordinates the overall nursing operations within the unit.
Delivers high-quality professional nursing care using the nursing process, with a strong emphasis on direct patient care and related activities.

Provides expert nursing care to paediatric patients, ensuring adherence to best practices in paediatric healthcare.
Manages and oversees nursing activities within the paediatric ward, maintaining a safe, child-friendly, and efficient environment.
Ensures nursing staff are proficient in handling paediatric-specific medical equipment, administering medications safely, and performing essential life-support procedures.
Oversees the planning, implementation, and evaluation of patient care, ensuring the highest standards of quality and safety.
Identifies and addresses clinical and administrative challenges, making informed decisions based on clinical expertise and managerial knowledge.
Works scheduled shifts with flexibility for on-call duties to meet urgent patient care and operational needs.

Principal duties

The head nurse of the pediatric ward performs all duties of a registered nurse, senior registered nurse, and charge nurse, in addition to the following responsibilities:

Patient care & service excellence

• Oversee and ensure the delivery of high-quality, patient-centred care within the pediatric ward.
• Monitor patient satisfaction metrics and implement measures to enhance service quality (feedback, NPS score).
• Ensure compliance with clinical protocols, guidelines, and infection control practices.
• Collaborate with physicians and multidisciplinary teams to address patient concerns and optimize care delivery.
• Perform patient rounds along with primary physician.

Team management

• Supervise, guide, and support the nursing staff to maintain a cohesive and productive team.
• Conduct regular training and mentoring to enhance staff skills and professional development.
• Manage staff scheduling to ensure adequate coverage and efficient use of manpower.
• Act as a liaison between the nursing team and higher management to address challenges and relay updates.
• Conduct monthly staff meetings.
• Ensure staff participation in mandatory in-service programs, with attendance documented in employee records.
• Ensure new staff receive thorough orientation before assuming patient care responsibilities.
• Assign a preceptor for new employees to facilitate effective onboarding.
• Meet regularly with orientees to monitor their progress, maintaining written records, including the nursing orientation manual.

About us

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: "We'll treat you well." We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.

About the team

Medcare Hospitals and Medical Centres (Medcare), the premium healthcare division of Aster DM Healthcare, is one of the pioneering healthcare providers in the region.

With a focus on delivering a patient-centric journey as well as encouraging clinical excellence and state-of-the-art care, Medcare operates three multi-specialty hospitals including Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah and Medcare Women and Children Hospital in Dubai and one specialty hospital Medcare Orthopaedics & Spine Hospital. In addition, it has three specialty centres and 12 multi-specialty centres in key locations across Dubai and Sharjah.

With a team of 350+ qualified healthcare professionals, Medcare promotes and supports the highest standards in preventive, curative and rehabilitative healthcare.