JOB DESCRIPTION / ROLE
We are seeking a warm and professional Hostess to welcome and assist guests at our premier hospitality venue in Dubai. The ideal candidate will excel in providing exceptional customer service, managing reservations, and creating a positive first impression that enhances the overall guest experience.
Responsibilities:
- Greet guests warmly upon arrival and provide them with a friendly and inviting atmosphere.
- Manage reservation systems efficiently to maximize seating and ensure smooth guest flow.
- Escort guests to their tables and present menus or relevant information.
- Handle guest inquiries and requests promptly and courteously, ensuring high satisfaction.
- Coordinate with service and kitchen staff to ensure timeliness and quality of service.
- Maintain cleanliness and organization of the reception and waiting areas.
- Assist with the management of waitlists during peak hours while communicating estimated waiting times.
- Ensure compliance with all health and safety regulations.
- Contribute to a positive team environment by collaborating effectively with colleagues.
Requirements:
- Previous experience as a Hostess or in a customer-facing hospitality role is preferred.- Excellent communication and interpersonal skills with a friendly and approachable demeanor.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional appearance and demeanor, with attention to personal grooming.
- Ability to remain calm and composed under pressure.
- Fluency in English is required; additional languages are a plus.
- Flexibility to work various shifts including evenings, weekends, and holidays.
- A genuine passion for delivering outstanding guest experiences and fostering a welcoming atmosphere.
ABOUT THE COMPANY
Republica Investment LTD is a dynamic investment holding company that actively engages in a diverse range of sectors, including food and beverage, retail, hospitality, real estate, and serviced offices & coworking spaces.
With a strategic vision to foster growth and innovation, Republica Investment LTD leverages its expertise and capital to build a robust portfolio across these industries.
The company is committed to delivering exceptional value to its stakeholders while driving success through long-term investments and operational excellence.
