JOB DESCRIPTION / ROLE
Job Purpose:
As the Operations Coordinator, you will provide essential support to the sales, HR and order processing team, ensuring smooth and efficient day-to-day operations. This role will involve coordinating multiple tasks and facilitating communication between teams.
Duties/Responsibilities:
• Create and assign opportunities in CRM systems, ensuring sales teams are prompted for timely follow-ups.
• Support the sales team in managing customer inquiries, quotations, and order processing.
• Verify accuracy of customer orders and ensure all documentation is complete.
• Update and maintain the open orders sheet, ensuring accurate ETA updates.
• Support the preparation of operational reports and documentation.
• Maintain employee records and update HR databases accurately.
• Assist with HR documentation such as contracts, letters, and policy communication.
Requirements:
Required Skills/Abilities:• Proficiency in CRM software and system familiarity.
• Strong organizational skills with the ability to prioritize and multitask effectively.
• Excellent communication skills, both verbal and written.
• Attention to detail with a high level of accuracy in data entry and document handling.
Education and Experience:
• Bachelor's degree in Business Administration, Human Resource, Supply Chain Management, Marketing, or a related field.
• Fresh or 1 year of experience in a similar or relevant role.
ABOUT THE COMPANY
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