JOB DESCRIPTION / ROLE
Company Overview
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The entry-level Information Security Analyst supports the day-to-day operations of the Information Security team, with a focus on managing service tickets, assisting in identity and access management activities, and supporting incident handling and risk management tasks. This role offers an excellent opportunity to build a strong foundation in information security, gain hands-on experience across multiple areas, and contribute to strengthening the organization’s overall security posture. The successful candidate will need to coordinate across teams to maintain high standards of security and help drive improvements in the processes.
What you will do
Service and workflow management
- Monitor and manage security-related tickets and requests in the queue, ensuring timely resolution and proper documentation.
- Escalate complex issues to senior team members when needed.
- Support in preparing basic reports and summaries on recurring issues or trends.
- Assist in improving standard operating procedures for common requests.
Identity access and support
- Process user access requests and assist in access reviews under supervision.
- Help maintain user accounts, groups, and permissions in line with company policies.
- Support ongoing initiatives to strengthen identity and access controls.
Information security operations
- Provide first-level support for security alerts or incidents by following defined playbooks.
- Coordinate with other teams (e.g., SOC, IT support) for issue resolution.
- Maintain logs and records for audit and tracking purposes.
Risk assessment and management
- Assist in gathering data for audits, assessments, and risk reviews.
- Support in updating security documentation, checklists, and registers.
- Help with awareness or process improvement activities as assigned.
General responsibilities
- Support the development of a strong security posture through active participation in security operations.
- Help ensure compliance with organizational policies and procedures related to information security.
Required skills to be successful
- Strong analytical and problem-solving abilities.
- Good communication skills and a collaborative mindset.
- Familiarity with common IT or security tools.
- Ability to adhere to timelines and handle multiple tasks efficiently.
What qualifies you for the role
- Bachelor’s degree in Information Security, Computer Science, or a related field, or equivalent practical experience.
- Basic understanding of information security principles and best practices.
- Attention to detail and ability to follow defined processes.
- Certifications such as CompTIA Security+ or ISC2 Certified in Cybersecurity (CC) are a plus.
Candidate experience
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
ABOUT THE COMPANY
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
